Beware of the Cons!
Basement Waterproofers can be con artists. Marcello Vitale of Concrete Repair Services LLC offers these tips to avoid being scammed:
- Ask the contractor for a list of several customers and their phone numbers. Then call them. Don't rely on letters of recommendation.
- Determine whom you're dealing with. Many companies listed in the Yellow Pages are operated by a franchise. You need to know who he or she is and about their business reputation in the community.
- Check with local Better Business Bureau, or if there is none, the Chamber of Commerce or the Attorney General's Office of Consumer Affairs.
- Get a written estimate listing everything the contractor plans to do.
- Other than a small retainer, never pay in for any work until it's completed. Never pay any contractor upfront, even if you know the person.
- Before you sign anything, be sure you understand everything that is in the agreement. And remember, in most instances, you have three days to cancel the contract if you change your mind.
- Be wary of anyone who demands an immediate answer or says "your situation is dangerous" or "could injure your health" or "you shouldn't wait another minute". Most scam artist move fast, play on your emotions and demand quick answers.